• Resolved joonsheungc

    (@joonsheungc)


    AMP view does not trigger after updating the Google sitekit app. Not sure if anybody is facing the same issue.

    Also, is there a guide to resolve this matter?

    • This topic was modified 3 years, 8 months ago by joonsheungc.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @joonsheungc,

    Thanks for reaching out. So we can determine more on this please temporarily deactivate the Site Kit plugin and I’ll check your site once more?

    Please also share your Site Health information using this form and I’ll check your current environment.

    Thread Starter joonsheungc

    (@joonsheungc)

    Hi James,

    I’ve just submitted the form and deactivated the Site Kit plugin.

    Thank you very much!

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update and quick response @joonsheungc

    When checking your site with Site Kit deactivated the same occurs, with your AMP URLs not rendering. For that reason I don’t suspect this error is specific to any Site Kit update.

    I’ve also checked your Site Health information and I can see you’re using a TagDiv theme, which feature their own AMP templates. You can enable Site Kit once more. After doing so please use the AMP plugins “Plugin Suppression” feature to disabling the following from running on AMP URLs:
    – Facebook for WordPress:
    – GN Publisher

    After doing so let me know and I’ll check your site once more.

    Thread Starter joonsheungc

    (@joonsheungc)

    Hi James,

    It remained the same after I’ve enabled Site Kit and used AMP plugins “Plugin Suppression” feature on both the plugins.

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @joonsheungc,

    Thanks for the update. In that case you’ll need to reach out to the AMP plugin support forums, where they can check for any other possible configuration issues or conflicts with third party plugins. As per the check above this isn’t specific to Site Kit.

    Note also that I can see your AMP URLs rendering when checking the AMP validator, or checking your AMP URLS source code in the AMP playground.

    In addition to the above, I am directed to valid AMP URLs from search directly.

    I’ll close this support topic now, but please do link to this support topic when creating an AMP support topic.

    Thread Starter joonsheungc

    (@joonsheungc)

    Hi James,

    Thank you very much for the suggestion! Will submit this to the AMP support topic.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘New update causes AMP to stop triggering’ is closed to new replies.