Update crashed site

  • Resolved ictsource

    (@ictsource)


    9 years, 8 months ago

    Hi Upgraded to 2.00 got this on front end. public_html/wp-content/plugins/gf-form-multicolumn/gf-form-multicolumn.php on line 68

    Rolling back to previous version for now.

    Any idea what problem is?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebHolism

    (@webholism)

    9 years, 8 months ago

    Hi @ictsource,

    Thanks for sending through the problem file and line number. This may be to do with your PHP version – could you please confirm the exact error that you saw, and also confirm what PHP version you’re using?

    The version 2.0 plugin uses code that was introduced in PHP 5.4, so if you’re on a version of PHP that’s older than PHP 5.4, then that could be the cause of the issue you’re seeing.

    Look forward to hearing back from you.

    Thread Starter ictsource

    (@ictsource)

    9 years, 8 months ago

    Hi, I’m using:

    PHP Version: 5.3.27
    WordPress Version: 4.6.1
    Genesis Version: 2.4.1

    Sorry lost error page now, but it was a single line saying parse error and a white screen.

    I’ll see if my server can be updated to 5.4 or not.

    Thanks

    Plugin Author WebHolism

    (@webholism)

    9 years, 8 months ago

    Hi @ictsource,

    Thanks for getting back to us so quickly.

    We’ve just released a patch (version 2.0.1) which has a safety net for users on PHP versions that are older than PHP 5.4 – could you give it a try and see if that fixes the issue for you?

    Thread Starter ictsource

    (@ictsource)

    9 years, 8 months ago

    Worked! Great thanks.

    Plugin Author WebHolism

    (@webholism)

    9 years, 8 months ago

    Wonderful! Thanks so much for letting us know 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Update crashed site’ is closed to new replies.