• Trying to install the latest update, it fails with the following messages:

    Downloading update from https://downloads.wp.xz.cn/plugin/wptouch.3.2.4.1.zip…
    
    Unpacking the update…
    
    Could not create directory.

    It sounds like a permissions problem, but all my other plugin updates work fine.
    What directory is it trying to create?

    https://ww.wp.xz.cn/plugins/wptouch/

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  • Hi,

    What directory is it trying to create?

    WPtouch needs to create the wptouch-data directory in /wp-content. You can relax permissions to the /wp-content folder temporarily while you install WPtouch. You can set them to 755 and go more relaxed if needed, then change them back.

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