• Today I tried to edit my About Me page. I’ve edited this page this a dozen times before without a problem, but today it gave me the following error message:

    Updating failed. Could not update the meta value of _kadence_starter_templates_imported_post in database.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi there!

    Glad you reached out to us. I’m here to help.

    I had one user with this issue before, but was not able to replicate.

    The Kadence metadata notice is just some of the first to attempt to be saved. WordPress stops when error occurs. Usually, it’s related to using the core WordPress importer and importing old content.

    Could you try doing these steps:

    1. Copy all of your page blocks to a new page. Save that page.
    2. If the new page was saved successfully, delete the blocks on the old page and update it.
    3. Reload the editor and paste the blocks again.
    4. Lastly, save the old page.

    Let me know how it goes.

    Thread Starter mesmer7

    (@mesmer7)

    @karlalevelup

    Before I completely rebuild the page, let me ask you about this importer issue.

    I imported a starter template to my development environment, built the pages, then used WordPress’ importer to copy my pages from the development environment to my live site. I did not download the starter template to the live site. Could this be the reason for the this and the other problem I’m having? If I download the starter template to the live site, will it solve both these problems?

    Yes, that could be done too. On the other hand, I do think that repasting the blocks to the page content would be safer so as not to start an import again.

    FYI: I am having the same error message.

    Bonn

    (@bonnlevelup)

    Hi @chrilles

    Just checking in on this topic. Do you still need assistance here?

    Please note that you can also submit a support ticket via these channels.

    Thank you for your understanding!

    Thread Starter mesmer7

    (@mesmer7)

    @bonnlevelup

    I haven’t had time to reimport the templates on the live site. When I tried it on my development site, it destroyed my menus, header and footer widgets. I had to rebuild them from scratch. So please leave this issue open for the time being.

    Bonn

    (@bonnstellar)

    Hi @mesmer7
    To help you better, I suggest submitting a ticket to these channels:

    We’re more active there, so you’ll get faster responses.

    Thread Starter mesmer7

    (@mesmer7)

    I finally got back to this. I used a plugin called Duplicate Page. The duplicate pages works without a problem. (Although I then had to change the URL and run Broken Link checker) So @karlalevelup is likely correct in that the problem was caused by importing the page rather than building it in the live site.

    Hi @mesmer7 Thanks for the additional info, and glad to know that duplicating the page worked.

    If it’s for replacing another page, you can delete the original page and use the same page slug to the new one. This way, you don’t need to replace any existing links on the other pages.

    If you have any other concerns here, let me know. Otherwise, kindly mark the topic as solved.

Viewing 9 replies - 1 through 9 (of 9 total)

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