Update make plugin stop to work

  • Resolved peopleinside

    (@peopleinside)


    8 years ago

    Hi, after the update plugin is no more working.
    Alert box are no more showed.

    Thanks because this update create issue. Now the alert present in my website stopped to be showed. I need look how to resume a backup.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Yehi

    (@yehi)

    8 years ago

    Hey,
    If you had a previous version of 2.0 and now upgraded to the latest version you need to update settings for each alert

    Try to check your settings and let me know if there are any problems

    Thread Starter peopleinside

    (@peopleinside)

    8 years ago

    I tried to deactivate the plugin, save again the settings for existing alert. Nothing.
    Removed limitations to show always alert. Nothing.

    The plugin is broken now for me.

    Plugin Author Yehi

    (@yehi)

    8 years ago

    Send screenshots or a video of one of the alerts settings

    Thread Starter peopleinside

    (@peopleinside)

    8 years ago

    If I create a new standard message works, if I apply my custom template is not working. No message showed.

    Plugin Author Yehi

    (@yehi)

    8 years ago

    Goes into designing and click the Save button

    Thread Starter peopleinside

    (@peopleinside)

    8 years ago

    Oh … I see this solve but not only this.
    As I am using custom design, location, animation in … I need enter in all settings and save it again.

    This means if you send an update my website alert box stop to work again in the future? If I have different design, locations, animation in, out I need resave all settings? :S bad…

    Thread Starter peopleinside

    (@peopleinside)

    8 years ago

    Update should not make existing settings KO.
    Hope you can fix this. Your plugin is great but this is an issue. Think if about all plugin I update missing settings 😛 it’s a disaster.

    Thanks for your work and for the fast reply and keep supporting this plugin 🙂

    Thread Starter peopleinside

    (@peopleinside)

    8 years ago

    Hi, when you send an update seems all settings are lost. Also if I save again design, location, etc also the notice should be re-saved or limitation on the number message are showed not work.

    Plugin Author Yehi

    (@yehi)

    8 years ago

    Has it been updated from version 2.0.3 to version 2.0.4?

    Thread Starter peopleinside

    (@peopleinside)

    8 years ago

    Hi,
    yes. After version 2.03 has been upgraded once again I need resave all settings for see the alert box working

Viewing 10 replies - 1 through 10 (of 10 total)

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