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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @marionfw,

    Do you have the latest 1.3.88 version of the Ultimate member installed?
    This issue may be because of a plugin/theme conflict. Can you please do a quick conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

    Regards.

    Thread Starter MarionFW

    (@marionfw)

    Hi,

    I have the latest version, and did the conflict test: deactivated all other plugins and changing theme did not resolve the problem.

    I did some further testing. For some pages I was redirected to the login page and after that to the requested page url, for other pages I landed on the page where non-allowed users are redirected.

    After that, I compared the page settings. My conclusion:
    * on pages were the custom accessibility is set on standard (i.e. not accessible, as it is a site for members only, with only some pages excluded), the redirect to a specific url does not work
    * on pages were the custom accessibility is set on access only for logged in users, the redirect to a specific url does work all right (so redirect to login page and then to the requested url).
    This is strange, as both settings should have the same effect as the standard setting: access only for logged in users.

    I hope this may help to find the cause and solution to the problem, as I’m still encountering problems with posts, categories etc.

Viewing 2 replies - 1 through 2 (of 2 total)

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