• Resolved jen000

    (@jen000)


    My client has a huge number of subscriptions and Woocommerce keeps them on the old prices. I know there is a plugin called AutomateWoo which will bulk send out emails to tell subscribers that prices have gone up. But if I have read the documentation correctly we still have to manually update the product price for an existing subscriber. Is there a plugin which will automatically update subscription product prices (for existing subscribers) when the product price is updated on the site? At the moment customers stay on the price that was set when they first bought the subscription. We can’t manually update each subscription as there are way too many.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I can understand your concern, By default, WooCommerce itself doesn’t automatically update existing subscription prices when product prices change — this usually depends on the subscription plugin you’re using.

    I’d suggest reaching out to the support team of the subscription plugin you’re using and asking if they have any feature or workaround that allows updating existing subscriptions automatically when the product price changes.

    At the moment, I’m not aware of any built-in feature or official extension that automatically updates prices for all active subscriptions when the product price changes. The only available option would be to use custom code.

    I can recommend WooExperts and Codeable.io as options for getting professional help.

    Alternatively, you can also ask your development questions in the  WooCommerce Community Slack as custom code falls outside our usual scope of support.

    Plugin Support thelmachido a11n

    (@thelmachido)

    It’s been a while since we heard back from you for this reason we are closing this thread. 

    If WooCommerce has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick review here: 

     https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post

    Feel free to open a new forum topic if you run into any other problem. 

Viewing 2 replies - 1 through 2 (of 2 total)

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