Hi,
thanks for the feedback.
This looks like a bug you’ve found.
Do you have any caching plugins installed (such as WP Super cache)? If so, could you please cleaning the cache?
Thank you,
Marek Dědič
Thread Starter
altjx
(@altjx)
Hi there, @genabitu . I do have a caching plugin on and deleting the cache is actually one of the first things that I did. I also uninstalled and re-installed the plugin and revoked/re-granted permissions.
Any other things that I may be able to try during the meantime?
Hi,
I’m looking over your website and something seems horribly wrong with the plugin.
Could you please tell me if the photos in the actual folders match what should be there? That is, is the problem truly only with the thumbnails?
If you didn’t already, could you please try reuploading the files to Google Drive – together with recreating the folder structure.
If this doesn’t work, would it be ok for you to share the folders with me on google drive? – I could try to replicate the problem on my webpage to see if it is there as well… Read access would suffice to do that. My address is [email protected]
Thanks, hope to get to the bottom of this,
Marek
Thread Starter
altjx
(@altjx)
Hi @genabitu, I’ve verified that the that photos should actually be there and nothing else exists in those folders that should conflict with what the plugin is doing, at least from what I can see (just all jpg pictures).
I haven’t been able to try re-uploading the photos just yet, but I’ve tried to rename the folders and see if that would do anything.
I’ll share the pictures with you as well.
Thread Starter
altjx
(@altjx)
I think I figured it out. I looked in the folders on G Drive and noticed that a few pictures did not upload successfully – they were corrupt. So I guess if you have one corrupt file in the folder, then the thumbnail doesn’t display.
Thread Starter
altjx
(@altjx)
Marking this as resolved. 🙂
Thank you very much.
Maybe I could try to add a warning about this in the future.
Thread Starter
altjx
(@altjx)
No problem and yep! Agreed!
