Update removes some tags | ww.wp.xz.cn

Resolved daynese1
(@daynese1)

4 years, 3 months ago

Hello guys, I am trying to use your shop magic plugin to send email after email cancellation. The backend works fine, email gets generated and sent after order status change, but I have a problem with email formatting. So when I edit the email inside the Shop Magic automation action, the table and related tags gets removed after I clicked on save button.

Please check my video made of that issue:

https://www.awesomescreenshot.com/video/7736137?key=a17bc5624c4042f5a4b775dbd8ee8e35

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support damianmachnik
(@damianmachnik)

4 years, 3 months ago

Hi @daynese1

Thank you for reaching out, and sorry for any inconvenience caused.

Could you check one thing? Instead of using Send Email action type, use Send Email – RAW HTML

Let me know if it works.

Plugin Support damianmachnik
(@damianmachnik)

4 years, 3 months ago

Hi there,

We haven’t heard from you for a while, so I’m marking this thread as resolved.

Please don’t hesitate to create a new one, if you encounter any issues.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Update removes some tags’ is closed to new replies.

2 replies
2 participants
Last reply from: damianmachnik
Last activity: 4 years, 3 months ago
Status: resolved