Update Subscriber

  • Resolved diejei

    (@diejei)


    6 years, 4 months ago

    Hi,
    i have multiple OptIns for different “Goodies”. How can i manage to update a subscriber, if he is already in the list?

    For example:
    Subscriber A opted in via Optin A with Tag A
    now Subscriber A wants Goodie B and should be tagged with Tag B

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    6 years, 4 months ago

    Hello @diejei ,

    Just to be on the same page: are you using Hustle with MailChimp service or another one?

    kind regards,
    Kasia

    Thread Starter diejei

    (@diejei)

    6 years, 4 months ago

    Hello Kasia,

    im using hustle with mailchimp.

    Daniel

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    6 years, 4 months ago

    Hi @diejei

    I hope you’re well today

    The MailChimp itself should nicely take care of that. If you got multiple opt-ins you can assign different tags to them.

    Then, in “Integrations -> Integrations Behavior” section of opt-in settings, make sure to “Allow Submissions” for “Allow already subscribed user to submit the form” and once such user submits the form, MailChimp will update them on their end.

    Best regards,
    Adam

    Thread Starter diejei

    (@diejei)

    6 years, 4 months ago

    Hi Adam,

    i tried it like you described, but its not working. I made a video. please watch it here. https://share.getcloudapp.com/7Kuyloe1

    thanks daniel

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    6 years, 4 months ago

    Hi @diejei

    I’m afraid you’re right!

    I talked to one of our Hustle developers and we tested this again. Unfortunately, I can confirm that it’s not really working as expected, though I’m not sure why yet – whether it’s related to Hustle directly or it’s more of MailChimp issue.

    I’ve asked our developers to take a closer look at that to see if/how this could be solved/improved so those tags would get properly applied.

    The’ll check it and me or one of my colleagues we’ll update you here once we get to know more.

    I apologize for the trouble and for misinformation!

    Kind regards,
    Adam

    Thread Starter diejei

    (@diejei)

    6 years, 4 months ago

    Hi Adam,
    thanks for the update.
    Daniel

Viewing 6 replies - 1 through 6 (of 6 total)

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