Update to 2.1

  • Resolved stencilmagic

    (@stencilmagic)


    5 years, 3 months ago

    I updated from v2 to 2.1, and also purchased the security and add fields plugins, v2.1 does not show a Recaptcha button, when Recaptcha is disabled the login box does not forward and just hangs until you refresh the page. So you can’t log in using the Recaptcha and you can’t add a custom field to add it with the additional custom fields plugin. I tried the live support, (which is just a form) but my emails are returned, it takes too long for answers, and then they are just normal answers that anyone would try. I am forced to have to roll back to V2 to have it work correctly again.
    I am now out of the money I paid for the 2 extra plugins. I would not recommend updating to v.1. or waste the money for the extra plugins.
    I am completely happy with V2, just wanted the extra protection with Recaptcha.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xootix

    (@xootix)

    5 years, 3 months ago

    Hello @stencilmagic

    I understand you’re having issues with the plugin.
    Happy to help you out.
    Your emails returning issue is specific to your email server, everything is fine from our end. Have you tried sending email from popular email clients like gmail and not from your hosting.
    Since this issue is related to paid add-on, I cannot answer you here.
    I’ve sent you an email from my personal ID, please respond there & I will definitely provide you a fix.

    Thread Starter stencilmagic

    (@stencilmagic)

    5 years, 3 months ago

    I have updated the plugin, installed and activated both new paid plugins
    and checked for conflicts.
    It will not show a Recaptcha checkbox or forward after disabling the security.
    It just hangs. If you refresh the login it will then load and log you in.
    Thank you.

    Thread Starter stencilmagic

    (@stencilmagic)

    5 years, 3 months ago

    Thank you for helping to get it working correctly.
    It was a conflict with another plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

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