Update version – Custom message lost

  • Resolved jrostinmagnin

    (@jrostinmagnin)


    2 months, 3 weeks ago

    I set automatic update for T4B news ticker, at each update the custom is lost and sometime the last articles list is showed insdead. Thanks for your support.

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  • Plugin Support Iftekhar Alam

    (@ikialam)

    2 months, 3 weeks ago

    Hi,

    Thank you for reporting this.

    The recent update only included two minor fixes, so it should not affect existing ticker settings or cause custom text to be lost. Normally, ticker settings are stored in the WordPress database and are not changed during plugin updates.

    However, if by “custom” you mean changes made directly inside the plugin files, those changes will be overwritten during an update because WordPress replaces the plugin with the original package.

    If the custom text was added through the ticker settings panel, it should remain unchanged after updates.

    Please check and let me know if the issue still occurs. I’ll be happy to help further.

    Regards,
    Iftekhar Alam

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