Update without data loss

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Themepoints

    (@themepoints)

    7 years, 11 months ago

    Hi,
    Thanks for contact with us. we are not sure what’s going on with you. feel free to contact our support team via our website contact form. our developer will take a look at this issues & inform you as soon as possible.

    Best Regards

    onealklea

    (@onealklea)

    7 years, 7 months ago

    I am having the same problem. I currently have Version 1.3.8 and trying to update to 1.4 but it wipes out all the data.

    • This reply was modified 7 years, 7 months ago by onealklea.
    systematyk

    (@systematyk)

    7 years, 3 months ago

    @onealklea did you get this resolved? I had inadvertently updated the plugin without backing up first and it wiped all of the team members.

    jaimechandra

    (@jaimechandra)

    7 years ago

    Same thing happened here. Updated from 1.4 to 1.5 & all my team members are gone now. I have a backup, so that’s great, but still….

Viewing 4 replies - 1 through 4 (of 4 total)

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