Update WooCommerce

Hi @dil6,

It looks like the Pastebin link is expired, so I’m not able to see your System Status Report. Could you generate it again from WooCommerce → Status → Get system report and share a fresh Pastebin/Gist link?

Also, when you say “it doesn’t work at all,” can you confirm what exactly happens after activating WooCommerce? 

For example:

• Blank screen?
• Critical error message?
• Front-end not loading?
• Admin not accessible?

Those details will help narrow down whether it’s a conflict, a PHP error, or something missing after the update.

Please send the new SSR link and let me know what you see on screen when WooCommerce is active.

Hi @dil6, I appreciate the update and I understand how confusing it can be when the homepage stops loading as expected once WooCommerce is active. No worries, I will help you get to the bottom of this so we can see exactly what WooCommerce is encountering on your site.

To move forward, please reshare your System Status Report using https://pastebin.com as the previous link expired. You can find it by going to WooCommerce, Status, Get system report, then paste it into Pastebin and share the new link here.

It will also be helpful if you share a screenshot or a short screen recording showing what happens on your homepage when WooCommerce is activated. You can upload it to https://snipboard.io and share the link with us.

Once we have those details, we will be able to continue the investigation together. Looking forward to your update.

Hi @dil6,

Thanks for sharing the fresh System Status Report and your site URL. I checked your homepage directly, and I can now see a very important detail in your SSR that explains why the site is showing a “There are great things ahead” page even though WooCommerce is active.

Your SSR shows a drop-in file: maintenance.php: maintenance.php

This means maintenance mode is currently active on your site, and it is being loaded either by your theme or by a plugin. When a maintenance.php drop-in is present, WordPress will always serve a maintenance screen to visitors, which is exactly what we are seeing on your homepage right now.

This is not caused by WooCommerce itself.

Based on what I can see:
Your store, cart, and account pages fail to load because the theme’s maintenance template is overriding what WooCommerce is trying to display.

Your homepage shows a custom “coming soon” message, which comes directly from that maintenance drop-in file.

To move forward, here is what you can do:
Check if your theme (Inspiro) has a built-in maintenance or coming soon mode and disable it from the theme settings.

Check your plugins for anything related to maintenance, coming soon, or under construction, and disable it.

If you do not intentionally want maintenance mode, please remove or rename the file in your hosting file manager: /wp-content/maintenance.php
Once removed, your site will immediately return to normal.

Your WooCommerce installation itself looks healthy based on the SSR, so resolving the maintenance mode should allow all your pages to load normally again.

Please go ahead and disable the maintenance mode and let me know once it is done. I will be here to help with the next steps. Let’s see how it goes!

Hi @dil6, I appreciate you sharing your feedback, and I understand how it can feel when things behave differently from what you expect on the homepage. I want to make sure we get absolute clarity on what WooCommerce is doing and what may be interfering from outside the plugin, so we can work through this together.

When you turn on the WooCommerce coming soon feature, can you confirm which option you select from the settings? This will help me understand how it is meant to display on your setup.

Also, have you had the chance to remove the maintenance.php file from your wp-content folder or disable any maintenance or coming soon features added by your theme or other plugins? That file forces WordPress to display a maintenance screen, which overrides normal WooCommerce behaviour.

What we are seeing on your site indicates that the issue is not coming from WooCommerce itself. Another plugin or the theme is affecting how the coming soon mode displays, which is why earlier I shared steps to switch the theme and test with only WooCommerce active.

Please follow the earlier suggestions and let me know how it goes once you complete the checks. I will be right here to continue with you.

Hi @dil6, thanks again for the screenshot and for confirming the changes you have already made. I understand you want a clear step by step path with just the two recommended checks, and I will walk through those with you so we can narrow down what is causing the behaviour on the homepage.

Step 1: Theme conflict test
Switch your theme to Storefront or Twenty Twenty Four, then turn on the WooCommerce coming soon mode again and check whether the homepage is visible. If the homepage works with the test theme while coming soon is active, this means the issue is coming from your current theme. If the homepage still does not show, move on to the next step. You may need to clear your site cache or view the site in an incognito or private browser window to be sure you are seeing the latest changes.

Step 2: Plugin conflict test
Keep WooCommerce active, then deactivate all other plugins. With only WooCommerce enabled, turn the coming soon mode on again and test the homepage. If the homepage works at this point, you can reactivate your other plugins one by one, testing the homepage each time, until you find which plugin is causing the conflict. Again, clearing the cache or using an incognito window during these tests will help make sure the results are accurate.

Once you have completed these two steps, please let me know what you find so we can continue from there. We have tested the coming soon feature on our end and it is not a bug or known issue, so the results of your checks will be key in identifying what is affecting your specific setup. Let’s see how it goes!

Hi @dil6,

I appreciate you keeping us updated, and it is great to see you continuing to test things on your end with determination to get everything working smoothly. Based on your latest message, it looks like something in your setup was interfering with how the WooCommerce coming soon hook behaves, since on a clean test site the coming soon feature does not display on the homepage and works as expected. This means the behaviour you experienced earlier was coming from a theme or plugin interaction rather than WooCommerce itself.

When you mentioned “I’ve fixed it to change the Theme Editor. Now works my website fine.” can you confirm if this means everything is now working correctly for you and the issue is fully resolved on your live site? Once I hear back from you, I will be happy to continue helping if anything else comes up. Looking forward to your update.