Updated failed

  • Resolved frank

    (@franklea)


    1 year, 7 months ago

    hi,

    The update process is starting. This process may take a while on some hosts, so please be patient.Updating Plugin One Click Demo Import (1/1)

    Downloading update from https://downloads.wp.xz.cn/plugin/one-click-demo-import.3.3.0.zip…
    Unpacking the update…
    Installing the latest version…
    Plugin update failed.

    An error occurred while updating One Click Demo Import: Could not move the old version to the upgrade-temp-backup directory.

Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    1 year, 7 months ago

    Hi @franklea ,

    Thanks for reaching out and we’re sorry to hear that you’re having issues with updating One Click Demo Import.

    Please know that error message is not specific to One Click Demo Import. It is an error with the permissions on your server. It’s likely that the upgrade-temp-backup folder can’t be created or the permissions for the folder don’t allow writing in it. We would recommend reaching out to your website host if you are still experiencing this error message.

    As a quick workaround, you should be able to delete One Click Demo Import plugin from the plugins folder and install the latest version via Plugins > Add new.

    I hope this helps. Please feel free to let me know if you have any questions.

Viewing 1 replies (of 1 total)

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