• I have an old version of WordPress. I don’t know what version because it is to the point that when I login to the admin side I can only see the dashboard, but when I click on anything the main screen is blank.

    I need assistance figuring out how to update to the latest version of WordPress. I can’t seem to get to the ftp side of the site. I am not sure what to do.

    I am fine knocking the old site offline and starting from scratch, but I want to maintain the same domain name.

    Can someone help me get started?

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  • A few questions so I can give you a more concise answer;

    Are you on a hosting provider, like hostgator, godaddy, or the like?

    When you say you can’t access the site via FTP, what kind of error are you getting when attempting to connect? (This may be something we could correct)

    If you’re on a hosting provider, the domain is yours no matter what you do with the files under it, so you could just delete all of your WP files, make a new database, then install it manually. If you have the option, you could also do a one-click install via something like Softaculous, and it would create the dbs and install WP for you which is pretty nifty.

    If you aren’t on a hosting provider, I’d have to do a bit of research on how to keep the domain name, but I’m sure we could figure it out.

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