• Resolved zydanielson

    (@zydanielson)


    I had not used Updraft in a while. I logged into my WordPress Dashboard and saw that there were several plugin updates needed. But 2 of them said to backup before installing. So first I updated Updraft. Then initiated a backup. The backup doesn’t complete, and I don’t know why. Nor do I know what to do at this point. Please help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Can you post the backup log using a tool such as pastebin.com?

    Plugin Support vupdraft

    (@vupdraft)

    We have not heard from you in a while so I am closing the ticket.

    If you are still in need of support, please start a new ticket and post you log using a tool such as pastebin.com

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.