Updraft plus restore failed
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Hi, I had some database problems with my website and I would like to restore the backup but the updraft can not make the restoration.
Drop this message:
Final checks
Looking for db archive: file name: backup_2020-08-04-1847_Game_of_Rooms_dd1a1f18f09e-db.gz
Az archívum várható mérete: 721.1 KB: OK
Looking for plugins archive: file name: backup_2020-08-04-1847_Game_of_Rooms_dd1a1f18f09e-plugins.zip
Az archívum várható mérete: 32681.9 KB: OK
Error: Existing unremoved folders from a previous restore exist (please use the “Delete Old Directories” button to delete them before trying again): /home3/kisst198/public_html/gameofrooms.hu/wp-content/updraft/plugins-old
Restore failed…Error: Existing unremoved folders from a previous restore exist (please use the “Delete Old Directories” button to delete them before trying again): /home3/kisst198/public_html/gameofrooms.hu/wp-content/updraft/plugins-old
The page I need help with: [log in to see the link]
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Hi,
Do you see the “Delete Old Directories” button from your WordPress dashboard? Please can you click that button first before running a new restoration? Make sure you a good and complete backup copy before doing so.
We also have a step by step restoration guide here – https://updraftplus.com/faqs/i-want-to-restore-but-have-either-cannot-or-have-failed-to-do-so-from-the-wp-admin-console/
I hope it helps.
Regards,
Bryle
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