Updraft Restore

  • Resolved americancandy

    (@americancandy)


    2 years, 3 months ago

    When restoring files that have been saved using updraft i’m trying to upload the latest update of my website when i use updraft to restore new files i delete the old files then click restore the new file when complete i refresh the page and when i click on my website some images of my product is missing but not all of the can someone tell me how i can fix this please.

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  • Plugin Contributor bcrodua

    (@bcrodua)

    2 years, 3 months ago

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the restoration log only?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file and copy the contents into an online tool (such as http://pastebin.com/ )

    Kind Regards,
    Bryle

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