UpdraftPlus save not finishing

  • Resolved roro111

    (@roro111)


    3 years, 11 months ago

    Hello,
    The backup doesn’t seem to wrap up properly, instead I have a message on the progress bar stating:
    “Waiting to retry at the specified hour, after some errors occurred”
    What can I do from here?
    Thanks
    RP

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    3 years, 11 months ago

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter roro111

    (@roro111)

    3 years, 11 months ago

    ok thanks, here is the link:
    https://pastebin.com/PDX9EiUR

    Plugin Contributor bcrodua

    (@bcrodua)

    3 years, 11 months ago

    Hi,

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    Thanks,
    Bryle

    Thread Starter roro111

    (@roro111)

    3 years, 10 months ago

    Thanks for that reply.
    It seems like it did the job after I tried what you suggested last week.
    Today I tried a new backup… and this time it failed again!
    Ok… I went on and tried again your last trick, this time with split size down to 20 MB
    and… it still failed.
    ok, What to do now please?
    Thanks in advance
    RP

    Thread Starter roro111

    (@roro111)

    3 years, 10 months ago

    …and I assume you will need the log file for that failed upload.. so here it is:
    https://pastebin.com/ZCt3yDmd

    Thanks
    RP

    • This reply was modified 3 years, 10 months ago by roro111.
Viewing 5 replies - 1 through 5 (of 5 total)

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