Upload Audio button not working

  • Resolved cocktam6

    (@cocktam6)


    5 years, 8 months ago

    Hi there,

    I uploaded a handful of tracks to the podcast and it was working fine… now the button to upload (and also the ‘clear’ button next to it) no longer work.

    Any help greatly appreciated,
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Riddhi Shukla

    (@ridhimashukla)

    5 years, 8 months ago

    Hello,

    Thank you for reaching us…

    I have checked the plugin on my local server and its working perfectly.

    Please provide a screenshot of your console log( click F12 > Console ).

    Let me know if anything.

    Thread Starter cocktam6

    (@cocktam6)

    5 years, 8 months ago

    Can see a way to attach the screenshot?

    I also had a developer look at this and he said this is the error:

    ot-admin.js?ver=2.3.4:548 Uncaught TypeError: Cannot read property ‘msie’ of undefined
    at Object.init_select_wrapper (ot-admin.js?ver=2.3.4:548)
    at Object.init (ot-admin.js?ver=2.3.4:26)
    at HTMLDocument.<anonymous> (ot-admin.js?ver=2.3.4:645)
    at i (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.1:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.1:2)
    at Function.ready (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.1:2)
    at HTMLDocument.J (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils&ver=5.5.1:2)

    Riddhi Shukla

    (@ridhimashukla)

    5 years, 8 months ago

    Hello,

    Thank you for sharing the details…

    Please provide your website link if it’s live.

    Also, you have to check the “ot-admin.js” file where there is one undefined value error,

    “ot-admin.js?ver=2.3.4:548 Uncaught TypeError: Cannot read property ‘msie’ of undefined”

    Please check and let me know if anything.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Upload Audio button not working’ is closed to new replies.