Upload Existing Backups

  • Resolved JustJo

    (@justjo)


    7 months ago

    I backed up and downloaded my files for a migration and I am so glad I did! Right now I am on the process of uploading the files into UpDraftPlus but when I get to the uploads.zip, which is a 450 mb file, the upload stalls and I get a message that I need to add something on the .HTACCESS file, I imagine is about time and load size but I am not sure what exactly to do, I have access to my HTACCESS file but that’s how far my knowledge goes. Can someone please help me with this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support nrobertsudp

    (@nrobertsudp)

    7 months ago

    Hi there,

    Without the specifics of the message it’s difficult to give precise instruction, and this is critical.
    Changes to your .htaccess file can wreck your site. It’s better to ask your hosting to make them.

    If you contact your hosting and give them the message you received they will help with a fix.
    It’s much better to go this way, hosting has the best knowledge of their systems and setups.

    Best regards,

    Nick

    Thread Starter JustJo

    (@justjo)

    7 months ago

    Thanks Nick, I fixed it.

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: JustJo
  • Last activity: 7 months ago
  • Status: resolved