Upload (or change) problem

  • Akiram

    (@akiram)


    4 years, 11 months ago

    Hi, we have a problem with uploading and making changes to the H5P content through the plugin. I analysed what could be the problem:
    it seems that the Temporary folder which is used by the plugin when you upload or change content is not emptied automatic which it did before.
    As a result, the server becomes too full and blocks any change we try to make. The work around is that we empty the folder by ftp, but this is not how we wish to work.
    Have you got any thoughts on how to solve this problem?
    thanks
    Akiram

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author icc0rz

    (@icc0rz)

    4 years, 11 months ago

    Hi, it sounds like Cron is not running for your WordPress site, which is strange since WordPress has a built-in lazy cron. What this means is that there is probably a plugin scheduling a job and then crashing as it’s executed.
    What I would do is to go through the error_log file from PHP or the webserver to look for any error messages. You can also install a third-party plugin like ‘WP Crontrol’ to get an overview over Cron jobs and when they have or haven’t been executed.
    Not running Cron could lead to a lot of different problems.

    Thread Starter Akiram

    (@akiram)

    4 years, 11 months ago

    Thanks I will have a better look at the log file or try WP control.
    I am sure the cron is running. I first have a look at the log

Viewing 2 replies - 1 through 2 (of 2 total)

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