Upload to Dropbox

  • Resolved Tie

    (@tiefaith)


    6 years ago

    I’m trying the free plan.
    In your site it says: +Upload to Dropbox
    I defined dropbox and backup, but.. my dropbox file is empty.
    Backup are only local.

    • This topic was modified 6 years ago by Tie.
    • This topic was modified 6 years ago by Tie.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Support Backup Guard

    (@backup-guard)

    6 years ago

    Dear @tiefaith,

    Could you please, send us the backup log file, so we can analyze the issue?

    You can download the mentioned log file by this article link:
    https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/

    Please send it via wetransfer.com using the link retrieving option.
    Like this: https://prnt.sc/qr3ntv

    In case you don’t have an access to your dashboard, you can download it using FTP client. All the backups and related stuff (e.g. log files) have been located in “/wp-content/uploads/backup-guard/” directory.

    Thread Starter Tie

    (@tiefaith)

    6 years ago

    Please recheck, is it relevant?
    My question doesn’t refer to specific backup.

    • This reply was modified 6 years ago by Tie.
    Support Backup Guard

    (@backup-guard)

    6 years ago

    Dear @tiefaith,

    The issue may be resulted because of errors in the backup log and other factors.
    This is why we need to check the logs, please.

    Thread Starter Tie

    (@tiefaith)

    6 years ago

    I settle for that answer. Thanks.
    While working with your plugin, it is simply excellent.
    Effective and without any problems.

    Support Backup Guard

    (@backup-guard)

    6 years ago

    Dear @tiefaith,

    Happy to help you! 😉

    Would you mind taking a few seconds to share your positive review for us?
    Your positive feedback is very important for us!

    Here’s the link, please:
    https://ww.wp.xz.cn/support/plugin/backup/reviews/

    Thank you in advance)

    joncjarrett

    (@joncjarrett)

    5 years, 11 months ago

    Same problem – sometimes it uploads to dropbox, other times it spends a few days filling my allocated hosting space up, then I receive a warning that I’ve exceeded my quota.

    Support Backup Guard

    (@backup-guard)

    5 years, 10 months ago

    Dear @joncjarrett ,

    Thanks for your message.

    We have an option which will help you with that, however, it’s available with the pro plans. And we can’t discus the pro plan features here.

    So, could you contact us via Live Chat for the further discussion of the case?

    Thanks beforehand.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Upload to Dropbox’ is closed to new replies.