Plugin Author
Ajay
(@ajay)
That’s rather strange. Can you please disable all other plugins and check if this works.
I also noticed that when I visit the link above I get an authorisation requirement probably .htaccess protected which you might want to try to disable as well if disabling plugins doesn’t work.
I´ve got similar issue:
– just instaled throught wordpress add plugin pannel
– then i changed Setting/ Number of related posts to display
and white display error says: 403 Forbidden You do not have permission to access this document. (domain/wp-admin/options-general.php?page=crp_options)
Note: if deactivate this plugin, everything goes well. Trying again, and 403 comes.
Thanks
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This reply was modified 8 years, 8 months ago by
artandscores.
My 403 solved: called to web hosting and they do.
Thank you.
Artandscores, did they say how they fixed it?
My web host also fixed this “As for the errors with options-general.php, that was being caused by a couple rules in ModSecurity. I went ahead and added a whitelist for those and I was able to save options for the Contextual Related Posts plugin without an issue.”
” ponderconsulting (@ponderconsulting)
2 days, 9 hours ago
Artandscores, did they say how they fixed it? ”
They didn´t say more explanation. I opened a request, and 30 minutes after they said “403 error is solved”.
Plugin Author
Ajay
(@ajay)
@ponderconsulting , @artandscores
I believe it was mod-security which was the issue. I recall having a similar issue with the default rules when I had that on my server many years back which my host fixed as well.
@ajay, agreed, here was the response from my web host.
“As for the errors with options-general.php, that was being caused by a couple rules in ModSecurity. I went ahead and added a whitelist for those and I was able to save options for the Contextual Related Posts plugin without an issue.”
Plugin Author
Ajay
(@ajay)
That’s the same response I got 🙂
