• Resolved tylerfisher

    (@tylerfisher)


    What would cause woocommerce to not display my shipping options? I have the pluginhive UPS plugin and the debug says everything is working.

    It is only displaying UPS ground and nothing else.

Viewing 15 replies - 1 through 15 (of 22 total)
  • Stef

    (@serafinnyc)

    What are your settings for where you ship to? And if you can, post a screenshot of your settings for the UPS plugin. Although we do not support 3rd party plugins in this forum.

    Thread Starter tylerfisher

    (@tylerfisher)

    What settings do you want to see?

    We are shipping within the USA and Canada

    Stef

    (@serafinnyc)

    The first area would be General. Go to WooCommerce > General and there are several selects that show where you sell to, ship to etc. I want to see those and whatever settings are inside the plugin.

    Also, I want to see your Shipping Zones and how you have those set up as well.

    Thread Starter tylerfisher

    (@tylerfisher)

    How can I post photos here?

    Stef

    (@serafinnyc)

    Ah, sorry about that. Use something like Imgur. There are several sites out there, I just use Imgur because it’s so easy.

    Thread Starter tylerfisher

    (@tylerfisher)

    Ok please give me a couple minutes and ill get that for you

    Thread Starter tylerfisher

    (@tylerfisher)

    Stef

    (@serafinnyc)

    You don’t have UPS added to any of your zones that I can see. You may have configured the settings, but now you need to add it to the zone you want it to be applied to.

    See mine
    https://ibb.co/C8gCL3m

    Thread Starter tylerfisher

    (@tylerfisher)

    You can’t add the UPS plugin on the shipping zone. I have no options for that

    Stef

    (@serafinnyc)

    When you go into your zone to add another Shipping Method, and click Add Shipping Method, see screenshot, you don’t get a drop menu like mine with UPS? Like mine has FedEx?

    View post on imgur.com

    It has to be there.

    Thread Starter tylerfisher

    (@tylerfisher)

    Nope, UPS isn’t displayed in there. It never was.

    It use to all work until I updated everything.

    Stef

    (@serafinnyc)

    Just to confirm. You are using this one correct?

    If so you reviewed the docs found here?

    • This reply was modified 6 years ago by Stef.
    Thread Starter tylerfisher

    (@tylerfisher)

    Stef

    (@serafinnyc)

    That’s right. I got your issue confused with another post. Sorry about that.

    So you’ll have to submit a ticket with that author. Typically the configuration I ran thru with you are how it’s done.

    Thread Starter tylerfisher

    (@tylerfisher)

    I did and they said the plugin was fine. We did a debug everything was good. They said its a woocommerce issue

Viewing 15 replies - 1 through 15 (of 22 total)

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