UPS Exception: 111211
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Receiving this error message. I followed the instructions given. Added and have removed my address. Checkmarked then unchecked fallback. Cleared the cache. I use Chrome and tried on Internet Explorer. Tried on my android phone and my neighbor’s phone. All ways that I’ve tried I’m receiving the error. I don’t know why I’m not able to get rid of the error or to get it to work in checkout.
UPS Fallback!
UPS Exception: 111211 – The requested accessory option is unavailable between the selected locations.
Customer matched zone “UPS”
UPS API Request data:
Array
(
[UPSSecurity] => Array
(
[UsernameToken] => Array
(
[Username] => xxxxx
[Password] => xxxxx
)[ServiceAccessToken] => Array
(
[AccessLicenseNumber] => xxxx
))
[RateRequest] => Array
(
[Request] => Array
(
[RequestOption] => Shop
)[PickupType] => Array
(
[Code] => 01
)[Shipment] => Array
(
[Shipper] => Array
(
[ShipperNumber] => xxxx
[Address] => Array
(
[AddressLine] => Array
(
[0] =>
[1] =>
)[City] => xxxxxx
[PostalCode] => 85122
[CountryCode] => US
[StateProvinceCode] => AZ
))
[ShipTo] => Array
(
[Address] => Array
(
[AddressLine] => Array
(
[0] => xxxx
)[City] => xxxx
[PostalCode] => 85122
[CountryCode] => US
))
[ShipFrom] => Array
(
[Address] => Array
(
[AddressLine] => Array
(
[0] =>
[1] =>
)[City] => xxxxx
[PostalCode] => 85122
[CountryCode] => US
[StateProvinceCode] => AZ
))
[Package] => Array
(
[PackagingType] => Array
(
[Code] => 02
[Description] => Package/customer supplied
)[PackageWeight] => Array
(
[UnitOfMeasurement] => Array
(
[Code] => LBS
)[Weight] => 3
)[PackageServiceOptions] => Array
(
))
[ShipmentRatingOptions] => Array
(
))
)
)
UPS API Response:
stdClass Object
(
[RateResponse] => stdClass Object
(
[Response] => stdClass Object
(
[ResponseStatus] => stdClass Object
(
[Code] => 1
[Description] => Success
)[Alert] => stdClass Object
(
[Code] => 110971
[Description] => Your invoice may vary from the displayed reference rates
)[TransactionReference] =>
)[RatedShipment] => Array
(
[0] => stdClass Object
(
[Service] => stdClass Object
(
[Code] => 03
[Description] =>
)[RatedShipmentAlert] => stdClass Object
(
[Code] => 110971
[Description] => Your invoice may vary from the displayed reference rates
)[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
)[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 12.51
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 12.51
)[RatedPackage] => stdClass Object
(
[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 12.51
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 12.51
)[Weight] => 3.0
[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
))
)
[1] => stdClass Object
(
[Service] => stdClass Object
(
[Code] => 12
[Description] =>
)[RatedShipmentAlert] => stdClass Object
(
[Code] => 110971
[Description] => Your invoice may vary from the displayed reference rates
)[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
)[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 16.86
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 16.86
)[GuaranteedDelivery] => stdClass Object
(
[BusinessDaysInTransit] => 3
)[RatedPackage] => stdClass Object
(
[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 16.86
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 16.86
)[Weight] => 3.0
[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
))
)
[2] => stdClass Object
(
[Service] => stdClass Object
(
[Code] => 02
[Description] =>
)[RatedShipmentAlert] => stdClass Object
(
[Code] => 110971
[Description] => Your invoice may vary from the displayed reference rates
)[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
)[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 23.94
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 23.94
)[GuaranteedDelivery] => stdClass Object
(
[BusinessDaysInTransit] => 2
)[RatedPackage] => stdClass Object
(
[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 23.94
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 23.94
)[Weight] => 3.0
[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
))
)
[3] => stdClass Object
(
[Service] => stdClass Object
(
[Code] => 14
[Description] =>
)[RatedShipmentAlert] => stdClass Object
(
[Code] => 110971
[Description] => Your invoice may vary from the displayed reference rates
)[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
)[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 71.52
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 71.52
)[GuaranteedDelivery] => stdClass Object
(
[BusinessDaysInTransit] => 1
[DeliveryByTime] => 10:00 A.M.
)[RatedPackage] => stdClass Object
(
[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 71.52
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 71.52
)[Weight] => 3.0
[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
))
)
[4] => stdClass Object
(
[Service] => stdClass Object
(
[Code] => 01
[Description] =>
)[RatedShipmentAlert] => stdClass Object
(
[Code] => 110971
[Description] => Your invoice may vary from the displayed reference rates
)[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
)[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 39.19
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 39.19
)[GuaranteedDelivery] => stdClass Object
(
[BusinessDaysInTransit] => 1
)[RatedPackage] => stdClass Object
(
[TransportationCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 39.19
)[ServiceOptionsCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 0.00
)[TotalCharges] => stdClass Object
(
[CurrencyCode] => USD
[MonetaryValue] => 39.19
)[Weight] => 3.0
[BillingWeight] => stdClass Object
(
[UnitOfMeasurement] => stdClass Object
(
[Code] => LBS
[Description] => Pounds
)[Weight] => 3.0
))
)
)
)
)
UPS API Request data:
Array
(
[UPSSecurity] => Array
(
[UsernameToken] => Array
(
[Username] => xxxxx
[Password] => xxxxx
)[ServiceAccessToken] => Array
(
[AccessLicenseNumber] => xxxx
))
[RateRequest] => Array
(
[Request] => Array
(
[RequestOption] => Shop
)[PickupType] => Array
(
[Code] => 01
)[Shipment] => Array
(
[Shipper] => Array
(
[ShipperNumber] => xxxx
[Address] => Array
(
[AddressLine] => Array
(
[0] =>
[1] =>
)[City] =>
[PostalCode] => 85122
[CountryCode] => US
[StateProvinceCode] => AZ
))
[ShipTo] => Array
(
[Address] => Array
(
[AddressLine] => Array
(
[0] => 1xxxx
)[City] => Casa Grande
[PostalCode] => 85122
[CountryCode] => US
))
[ShipFrom] => Array
(
[Address] => Array
(
[AddressLine] => Array
(
[0] =>
[1] =>
)[City] =>
[PostalCode] => 85122
[CountryCode] => US
[StateProvinceCode] => AZ
))
[Package] => Array
(
[PackagingType] => Array
(
[Code] => 02
[Description] => Package/customer supplied
)[PackageWeight] => Array
(
[UnitOfMeasurement] => Array
(
[Code] => LBS
)[Weight] => 3
)[PackageServiceOptions] => Array
(
))
[ShipmentRatingOptions] => Array
(
)[ShipmentIndicationType] => Array
(
[Code] => 02
)[AlternateDeliveryAddress] => Array
(
[Address] => Array
(
[AddressLine1] => 1xxxxxx
4
[City] => CASA GRANDE
[PostalCode] => 85122
[CountryCode] => US
))
)
)
The page I need help with: [log in to see the link]
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Hi @mybizdw,
The given message “The requested accessory option is unavailable between the selected locations” is a message given directly by the UPS provider.
I’ve checked the given request and screens you’ve shown and, If I’m not mistaken, the address FROM is
[PostalCode] => 85122
[CountryCode] => US
[StateProvinceCode] => AZand the given address TO was also:
[PostalCode] => 85122
[CountryCode] => US
[StateProvinceCode] => AZSo it looks like You’ve tried to send a package to the same place it was posted from.
Please note that only you can see the Fallback message; a client logged as a customer would only see the fallback prices You had entered.
The topic ‘UPS Exception: 111211’ is closed to new replies.
