UPS Live Rates: Collection point not found.
-
Hello,
I am encountering an issue while requesting live shipping rates using the UPS Rating API (v2205).
The API response returns the following error:
“Collection point not found.”
I believe all address details are correct, so I need your assistance to understand what is causing this error.
Below are the full request details for your review:
API Endpoint Used
https://onlinetools.ups.com/api/rating/v2205/Shop?additionalinfo=
Request Headers
Authorization: Bearer
Content-Type: application/json
transId: e04cd29f0a8ffa3eaa4f997278a6601a
transactionSrc: Octolize PluginRequest Body
{
"RateRequest": {
"PickupType": {
"Code": "01"
},
"Shipment": {
"Service": [],
"ShipFrom": {
"Address": {
"AddressLine1": "55 Boynton Road",
"City": "Holliston",
"CountryCode": "US",
"PostalCode": "01746",
"StateProvinceCode": "MA"
}
},
"ShipTo": {
"Address": {
"City": "Stafford Springs",
"CountryCode": "US",
"PostalCode": "06076",
"StateProvinceCode": "CT"
}
},
"Shipper": {
"Address": {
"AddressLine1": "55 Boynton Road",
"City": "Holliston",
"CountryCode": "US",
"PostalCode": "01746",
"StateProvinceCode": "MA"
},
"ShipperNumber": "02X252"
},
"RateInformation": [],
"Package": [
{
"Dimensions": {
"UnitOfMeasurement": {
"Code": "IN"
},
"Length": "26",
"Width": "7",
"Height": "7"
},
"PackageServiceOptions": {
"InsuredValue": {
"CurrencyCode": "USD",
"MonetaryValue": "709.2"
},
"DeclaredValue": {
"CurrencyCode": "USD",
"MonetaryValue": "709.2"
}
},
"PackageWeight": {
"UnitOfMeasurement": {
"Code": "LBS"
},
"Weight": "7.68"
},
"PackagingType": {
"Code": "02"
}
}
],
"ShipmentRatingOptions": {
"NegotiatedRatesIndicator": "1"
}
}
}
}I Need Help With:
- Why does the API return “Collection point not found” for this request?
- Is there any additional field required when using
PickupType Code = 01? - Is my ShipFrom address required to be validated or registered as a pickup location?
- Does the Shipper Number 02X252 require any special access or configuration?
- Could this error occur because no shipper services or service codes are passed in
"Service":[]?
Kindly review and advise what changes are needed to resolve the error.
Thank you!
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Viewing 8 replies - 1 through 8 (of 8 total)
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