• Resolved pankajdrync

    (@pankajdrync)


    Hello,
    I am encountering an issue while requesting live shipping rates using the UPS Rating API (v2205).
    The API response returns the following error:
    “Collection point not found.”
    I believe all address details are correct, so I need your assistance to understand what is causing this error.
    Below are the full request details for your review:
    API Endpoint Used
    https://onlinetools.ups.com/api/rating/v2205/Shop?additionalinfo=
    Request Headers


    Authorization: Bearer
    Content-Type: application/json
    transId: e04cd29f0a8ffa3eaa4f997278a6601a
    transactionSrc: Octolize Plugin

    Request Body

    {
    "RateRequest": {
    "PickupType": {
    "Code": "01"
    },
    "Shipment": {
    "Service": [],
    "ShipFrom": {
    "Address": {
    "AddressLine1": "55 Boynton Road",
    "City": "Holliston",
    "CountryCode": "US",
    "PostalCode": "01746",
    "StateProvinceCode": "MA"
    }
    },
    "ShipTo": {
    "Address": {
    "City": "Stafford Springs",
    "CountryCode": "US",
    "PostalCode": "06076",
    "StateProvinceCode": "CT"
    }
    },
    "Shipper": {
    "Address": {
    "AddressLine1": "55 Boynton Road",
    "City": "Holliston",
    "CountryCode": "US",
    "PostalCode": "01746",
    "StateProvinceCode": "MA"
    },
    "ShipperNumber": "02X252"
    },
    "RateInformation": [],
    "Package": [
    {
    "Dimensions": {
    "UnitOfMeasurement": {
    "Code": "IN"
    },
    "Length": "26",
    "Width": "7",
    "Height": "7"
    },
    "PackageServiceOptions": {
    "InsuredValue": {
    "CurrencyCode": "USD",
    "MonetaryValue": "709.2"
    },
    "DeclaredValue": {
    "CurrencyCode": "USD",
    "MonetaryValue": "709.2"
    }
    },
    "PackageWeight": {
    "UnitOfMeasurement": {
    "Code": "LBS"
    },
    "Weight": "7.68"
    },
    "PackagingType": {
    "Code": "02"
    }
    }
    ],
    "ShipmentRatingOptions": {
    "NegotiatedRatesIndicator": "1"
    }
    }
    }
    }


    I Need Help With:

    1. Why does the API return “Collection point not found” for this request?
    2. Is there any additional field required when using PickupType Code = 01?
    3. Is my ShipFrom address required to be validated or registered as a pickup location?
    4. Does the Shipper Number 02X252 require any special access or configuration?
    5. Could this error occur because no shipper services or service codes are passed in "Service":[]?

    Kindly review and advise what changes are needed to resolve the error.

    Thank you!

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Viewing 8 replies - 1 through 8 (of 8 total)

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