##### URGENT ## OPEN GRAPH

  • Resolved Wellinton Santos

    (@mazzane)


    6 months ago

    When I share my product link on WhatsApp, instead of sending the product description, it sends the HTML tags. For example: <b> product name </b> or <strong>, data-start, data-end, and others. How can I fix this, considering that WhatsApp doesn’t interpret HTML? I didn’t change anything on my site — this plugin bug just appeared out of nowhere.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jaideep Asrani

    (@jaideeprm)

    6 months ago

    Hello @mazzane,

    Thank you for contacting Rank Math support.

    We can’t replicate the issue on our end. WhatsApp is showing the correct details in the link preview. Here is a screenshot for your reference: https://i.rankmath.com/i/6aBEi6

    If the issue is related to a specific product, please share the exact URL so we can check and assist you further.

    Looking forward to helping you.

    Plugin Support Miguel

    (@miguelrm)

    5 months, 4 weeks ago

    Hello @mazzane,

    Since we didn’t hear back from you we are going to close this ticket. If you have any additional information to share feel free to re-open it and our team will gladly take another look.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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