• Resolved halemmcpeak

    (@halemmcpeak)


    I am having trouble with this plugin. UTM parameters generated using this tool are pulled in, and in live use, I have seen GLCID pulled in, but I am not getting the URL fields coming over, even though I can see them in the cookies using inspector.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Haktan Suren

    (@haktansuren)

    If it is in the cookies, it means it captures. Probably you are having trouble pulling the data from COOKIES. Are you using shortcodes? or are you implementing it with a form? If it is which form? I appreciate if you can provide more details. So i can assist you better.

    Plugin Author Haktan Suren

    (@haktansuren)

    Just realized you already mentioned it is CF7. Did you follow the instructions here? https://www.haktansuren.com/handl-utm-grabber-integrations/#contact-form-7

    Please also follow this tutorial as well: https://www.youtube.com/watch?v=A4zkZx6ToiY

    Let me know if it does/not fix the problem…

    Thread Starter halemmcpeak

    (@halemmcpeak)

    That worked, thank you.

    For anyone following, I was just creating hidden fields using shortcode, not following the proper shortcode wrappers in the Integration section.

    Also, I am using Bitrix24, and the fields do not show in the available fields for the Bitrix24 ContactForm7 integration, but you can just use the short code for the field anyway and it still works.

Viewing 3 replies - 1 through 3 (of 3 total)

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