Hi, please start by disabling all Firewall rules. Then carry out a test. If your issue is resolved, then that means one of the Firewall rules is causing the conflict. If that is the case, start by enabling one by one the Firewall rules. Every time you enable one rule carry out a test. Do this until you find out which Firewall rule is causing this issue.
Let me know how you go.
Thank you
Thread Starter
Tooni
(@tooni)
Thank you for your answer – although it is somehow disappointing…
The intention of asking the “experts” for the reason of my issue was to avoid testing one rule after the other. I thought, you should know, which rule is responsible for a certain behaviour.
However – finally I was successful, when I disabled the 6G black list rules and selected the 5G rules instead.
Thank you for spending your time with my questionn, but let me add two suggestions for further improvement:
* It could be a helpful option, what you said in your answer: To enable/disable all firewall rules (with one single checkbox).
This is also true for the complete AIO WP Security settings: There is a checkbox to disable, but this will remove all settings and it’s not possible to enable again. 🙁
* Searching the reason for an issue like what I described could be much easier, when the reason would be logged to the log-file. In my case the log-file was empty.
However: I like the plugin and I’m happy that I can use it! Thank you.
Regards, Tooni
Hi,
Thank you for your answer – although it is somehow disappointing…
The intention of asking the “experts” for the reason of my issue was to avoid testing one rule after the other. I thought, you should know, which rule is responsible for a certain behaviour.
I understand your comment. However, it is almost impossible to be able to say that one feature causes a conflict when there are so many different configurations between servers and sites.
However – finally I was successful, when I disabled the 6G black list rules and selected the 5G rules instead.
I am glad you found the solution but 5G rules is old and obsolete. 6G rule is more up to date.
Thank you for spending your time with my questionn, but let me add two suggestions for further improvement:
* It could be a helpful option, what you said in your answer: To enable/disable all firewall rules (with one single checkbox).
This is also true for the complete AIO WP Security settings: There is a checkbox to disable, but this will remove all settings and it’s not possible to enable again. 🙁
You can also export the settings. This would allow you to import the settings again if that is what you wanted to do.
* Searching the reason for an issue like what I described could be much easier, when the reason would be logged to the log-file. In my case the log-file was empty.
If you run into issues when checking the latest system logs, make sure you have enough memory allocated to your site. Also check to make sure you have not run out of disk space. Log files can become large in size.
Let me know if the above helps you further.
Kind regards
Thread Starter
Tooni
(@tooni)
Let me know if the above helps you further.
Yes, thank you. Next time I know what to do (hopefully).
Regards, Tooni
