• Hi Guys,

    Hope you are well.

    I’m running a site that does attract a number of customers from the US.
    Recently one customer tried to pay via the Zapper platform which resulted in a number of failed transactions.

    I’m using “WooCommerce Price Based on Country (Basic)” for the currency conversions.

    From what I can tell, the plugin parsed the USD value of the transaction, so I assume it is one of two potential issues:
    1. Zapper doesn’t support payments in currencies other than ZAR.
    2. The USD amount didn’t match the ZAR amount during checkout and caused the payment to fail.

    Best wishes,
    Anthony

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