Use case doesn’t work

  • Resolved Siobhan Malik

    (@siobhanmalik)


    4 months, 4 weeks ago

    I followed the use case described in your documentation. https://wpxpo.com/docs/wowshipping-docs/shipping-scenarios/standard-shipping-optional-expedited-delivery/

    But I am unable to achieve the expected result.

    After setting it up, only the first shipping method I created is displayed at checkout. The second method does not appear, so customers can not choose between standard shipping and expedited delivery.

    I want to show both shipping methods simultaneously, allowing customers to select either the standard option or the expedited option during checkout.

    Please let me know what I miss in the configuration or an expected behavior.

Viewing 1 replies (of 1 total)
  • Plugin Support Owadud

    (@owadud655)

    4 months, 3 weeks ago

    Thank you for the detailed explanation and for referencing the documentation — that’s very helpful.

    What you’re experiencing is expected behavior based on how WowShipping evaluates rules, and it usually comes down to rule matching and priority, not a bug. Why only one shipping method is showing

    WowShipping evaluates shipping methods one by one, and a method is displayed at checkout only if its conditions are met.

    In your current setup:

    • The first shipping method’s conditions are met
    • The second method’s conditions are either not met or are mutually exclusive
    • As a result, WooCommerce only displays the first matching method

      Hope that above info helps.
Viewing 1 replies (of 1 total)

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