“Use Custom Image” Not Saving Image URL

  • Resolved l94l

    (@l94l)


    1 year, 1 month ago

    Hello,

    I have encountered a bug when using the latest versions of WordPress, WooCommerce, and the Facebook for WooCommerce plugin.

    When editing a variable product and setting the “Use custom image” option under the Facebook settings, the image URL is not saved after updating the product. The field appears empty after saving, and the default product image is still used instead of the custom one.

    Details:

    • WordPress version: 6.8
    • WooCommerce version: 9.8.2 
    • Facebook for WooCommerce version: 3.4.6
    • Tested only on variable products
    • Issue occurs consistently when “Use custom image” is enabled.

    Please let me know if you need any additional details or logs.
    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    1 year, 1 month ago

    Hello, thank you for reaching out!

    We are aware of this issue, and there is a pending update that will address it. We will let you know as soon as the update is available.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    1 year, 1 month ago

    Hi @l94l – just wanted to let you know that this bug has been addressed with the newest update (3.4.7).

    Please update the plugin to the latest version, and let us know if you are able to save the custom variation images.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    1 year, 1 month ago

    Hi @l94l ,

    Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again if you need any assistance with the plugin.

    Kind regards,
    Marija

Viewing 3 replies - 1 through 3 (of 3 total)

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