Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
I’m not sure I understand the point about support. That’s what all theme authors do isn’t it?
Edit: I just had a look at the theme’s support on ww.wp.xz.cn and it looks like it is actively supported by the community and the theme authors.
@bfit
If author directed you to the forums then whats wrong in that? The support for free themes are provided via wp.org forums
I had a look at your profile and it seems that you never created a support thread. You did not bother asking for support but were quick to leave a 1 star rating.
It seems you were having a bad day and decided to vent out all anger on this poor theme 😉
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
@a.ankit, There is still a legitimate point about the theme having few options.
@andrew..
Just had a look at the theme. There are options related to Home Page configuration, Typography etc. All these settings doesn’t really seem useless to me.
The options might not be enough for everyone.. but then you can always look for another theme. It is a free theme after all.
IMO Labeling it as “useless” is quite harsh especially when you consider that not a single support thread was created.. 🙂
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
That’s fine, but it’s still not fair to dismiss someone’s review saying they were having a bad day.
Well yes.. It might not be completely fair but it wasn’t harsh either 😉