Hi @nakib4tech,
We’ve just checked your website and don’t find such an issue. Everything works fine. Please see the testing comment here.
Hi @nakib4tech,
All work fine for use. This is a local cache issue in your PC. Please delete all caches and purge the CDN again. Then use a private session of a browser to check it, or just delete the browser cache pressing Ctrl+F5 twice.
Thread Starter
Anonymous User
(@anonymized-17070012)
Hi @gvectorssupport
Thank you so much. The issue is with the WPdiscuz Ajax method.. I have used the native wordpress ajax instead about 10 minutes and the issue resolved:)
However, I am seeing now another design issue on mobile. The number of comment above the bubble is moved to other location. Please check this screenshot: http://prnt.sc/son1cp
Regards
Hi @nakib4tech,
Please navigate to Dashboard > wpDiscuz > Settings > Styles & Colors admin page, put the CSS code in the “Custom CSS Code” textarea:
@media screen and (max-width: 600px){
#wpd-bubble-wrapper {
width: 42px;
}
}
Also, please check on incognito mode if you’re checking on mobile devices. Because mobile browsers have a hard cache, you’ll not be able to see the change immediately.
Thread Starter
Anonymous User
(@anonymized-17070012)
Hi @gvectorssupport
It worked, many thanks sir:)