user-data not showing on e-mails

  • Resolved peticris

    (@peticris)


    8 years, 9 months ago

    Hi!

    User data noes not show user content on emails…. Every new regigtration e-mail I get comes with shortcodes (and not their content as should normally be), since I’ve updated FEUP…

    This is what I’m using on default admin e-mail:

    [section]Nova Inscrição no Kit Ninja 2017![/section] [section]E-mail: [username][/section] [section]Nome: [user-data field_name=’Nome’][/section] [section]Sobrenome: [user-data field_name=’Sobrenome’][/section] [section]Telefone: [user-data field_name=’Telefone’][/section]

    How can we make it work? Thank’s!

    Cristian

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    8 years, 9 months ago

    Hi Cristian,

    We found that you have used [user-data] shortcode in your email. user-data shortcode is only accessible in pages. If you want more information about email. You can go to “Email” tab inside plugin and scroll down there is an information. Instead of [user-data field_name=” “] you can use [field-slug].

    Thank you

    Thread Starter peticris

    (@peticris)

    8 years, 8 months ago

    OK, tried but it did not work… Here’s what I’m using:

    [field-slug]Nome[/field-slug]

    Is that it? If not, can you give me any examples?

    Thank You!

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    8 years, 8 months ago

    You need to put the slug of your field. This is explained in the Emails tab in the plugin, right where you create the emails. For example, if you have a field that has the slug first-name, then you would want to use the following shortcode: [first-name]

    So, something like:

    Hi [first-name], how are you?

Viewing 3 replies - 1 through 3 (of 3 total)

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