Hello @tomwilson247
Could you please provide a bit more detail about the issue? For example:
– What exactly happens when you try to edit a user?
– Do you see any error messages or alerts?
– Does the issue persist if you temporarily disable the CleanTalk plugin?
Once we have this information, we’ll be happy to assist further.
What exactly happens when you try to edit a user?
:- The fields are basically disabled for editing.
Do you see any error messages or alerts? :- No
Does the issue persist if you temporarily disable the CleanTalk plugin? No.
Hello @tomwilson247,
Could you please open a support ticket using the following link and attach some screenshots of the issue (e.g., the disabled fields you mentioned)?
https://cleantalk.org/my/support/open
This will help us investigate the problem more efficiently.
We haven’t received your reply in a few weeks, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic anytime.
