Hi @jonathanwilson99!
Please note that, this might be a problem related to the hosting configurations of your website.Please try to add a static email address, for instance Gmail in the Email from field. Send a test mail. If the test will be sent, so the problem is from your hosting provider. The hosting provider blocked the dynamic generated emails.
But in case the test mail fails, we will need to have a closer look at your issue.
Could you please, try and provide the feedback?
Thanks in advance, have a nice day!
In my form, I set it up to email me (static) when a form is submitted, and also to email the User (a confirmation/thank you) (dynamic). I get my email, but the user does not.
NOTE: I bcc’d myself (static) the User email, so I can see what it looks like and for reference, but I do not receive that email. 🙁
Our IT guy had a question about whether FM uses PHP to send mail…
Any ideas?
Thanks!
Hi @jonathanwilson99!
Unfortunately, it seems there are problems with the PHP mail. Please note that the Form Maker plugin sends emails with PHP.
As an alternative solution, you can use an SMTP plugin, which will most probably resolve the problem.
Example: https://ww.wp.xz.cn/plugins/wp-smtp/
Setting an external SMTP server, such as Gmail should work. However, GMail requires authentication. Please find the necessary details for SMTP setup below.
Mailer: smtp
SMTP Authentication: yes
SMTP Security: SSL
SMTP Port: 465
SMTP Username: your gmail full address
SMTP Password: your gmail password
SMTP Host: smtp.gmail.com
Let us know if this helps.
Thanks, have a nice day!
