User login Problem

  • Resolved sumonahmmed

    (@sumonahmmed)


    7 years ago

    Hello,

    I have Installed All In One WP Security & Firewall in my Website and change the admin login url. But the problem is after last update my user can’t login in my site. When someone tried to login it showing something wrong. Sometimes it lockout my users after 1 time try when I set the login failure option for 3 times in 10 minutes.

    But If I uninstall the plugin it works fine.

    How can I fix this issue?

    Would be happy if you response me as soon as possible.

    Thanks in Advance.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • bbgora

    (@bbgora)

    7 years ago

    Same problem today for a friend website, and someone on helping facebook group, so I do not apply update on others websites … waiting for next update without bug

    Plugin Contributor mbrsolution

    (@mbrsolution)

    7 years ago

    Hi, please check the following support thread. Let me know if your symptoms are the same?

    Thank you

    Plugin Contributor wpsolutions

    (@wpsolutions)

    7 years ago

    Hi @sumonahmmed and @bbgora,

    Sometimes it lockout my users after 1 time try when I set the login failure option for 3 times in 10 minutes

    When you say the user gets locked out what is the exact behaviour which you see, ie, is there an error message and what is the exact wording of it?

    Or, does the user get redirected to 127.0.0.1?

    Thread Starter sumonahmmed

    (@sumonahmmed)

    7 years ago

    Hi @wpsolutions
    It just locked out the user and suggest to provide email to unlock. But the major problem is no one can Login in my site after last update.

    Note: I was changed the default Wp Admin login url.

    Now I uninstalled the plugin and installed another on, it is working file. But I want to use your plugin.

    Thread Starter sumonahmmed

    (@sumonahmmed)

    7 years ago

    Hello @mbrsolution

    Actually not like that, because in my site users with valid usernames also getting locked out after 1st try.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    7 years ago

    Hi,

    It just locked out the user and suggest to provide email to unlock. But the major problem is no one can Login in my site after last update.

    Have you whitelisted your IP address? This is located in Brute Force -> Login Whitelist.

    Regards

    Thread Starter sumonahmmed

    (@sumonahmmed)

    7 years ago

    Hello @mbrsolution

    Yes I did it.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    7 years ago

    Hi,

    It just locked out the user and suggest to provide email to unlock. But the major problem is no one can Login in my site after last update.

    Your best option is not to whitelist your IP address because all the users to your site get locked out because of one locking event. If you use the whitelist feature, you must also add all the IP addresses from all the users who log into your system. Try disabling this and let me know if it works better for you.

    Kind regards

Viewing 8 replies - 1 through 8 (of 8 total)

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