User member photo doesnt appears after upload

  • Resolved zhb8115

    (@zhb8115)


    1 year, 3 months ago

    When a user uploads photo in the profile it doesnt changes from my-profile default url. it shows blank (to logged in user) even if the photo is changed and appears to logged out users. loged in user can see the image from the UID link not my-profile link. How to fix that https://zaytoon.com.bd/my-profile/

    • This topic was modified 1 year, 3 months ago by zhb8115.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    1 year, 3 months ago

    Hello @zhb8115,

    It seems that the issue is related to the cache on your site. Could you please check this after turning off the server cache?

    If you still face the issue, could you please check it after deactivating all other plugins on the site, except for ProfileGrid? Then, check if the issue persists.

    If the issue is resolved after deactivating all other plugins, you’ll need to identify which plugin is conflicting with ProfileGrid and keep it deactivated. You can do this by activating the plugins one by one and recreating the issue in ProfileGrid with each activation.

    If the issue persists, please feel free to get in touch with us here.

Viewing 1 replies (of 1 total)

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