User not blocking automatically

  • Resolved priyankagwl123

    (@priyankagwl123)


    7 years, 3 months ago

    Hi,
    I am using this plugin on one of my website. I have created a role for the deleted members and block the user by the role.

    When we assign the deleted member role to the user it needs to be automatically blocked by the plugin but it is not.

    Can you please help me? We need to manually block the users.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Sanjay Dabhoya

    (@sanjaydabhoya)

    7 years, 1 month ago

    Hi @priyankagwl123,
    Sorry for the inconvenience caused to you.
    We are working on this issue. We will update it in next version of our plugin.
    Thank you

    hexasysteme

    (@hexasysteme)

    7 years, 1 month ago

    Hi, Great plugin !

    I have the same problem.
    When i see the username list (plugin), there is my special user with blank role. The role is a no standard wordpress role.
    When i see the user wordpress list, the user is with the correct role.
    thank you and sorry for my english i hope you understand me !

    Plugin Contributor Sanjay Dabhoya

    (@sanjaydabhoya)

    7 years ago

    Hi @hexasysteme

    We have checked with the plugin, but not found this kind of issue.
    I think your problem needs to check in details and we might require more information about your website.
    If you want to keep discussion private then, Please create support ticket at http://support.solwininfotech.com/ . We can communicate with you via support portal and help you to fix your issue as soon as possible.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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