Hello @tripwinego
Can you please navigate to your site’s wp-admin > settings > permalinks? By doing this you will be refreshing permalinks on your site.
Hi, I hit save changes and I get the message: Permalink structure updated.
However, that didn’t fixed the issue.
I’m also having this problem. I followed your instructions above – and refreshed permalinks, but it did not solve the problem.
I also have this error when I try to update my profile picture. When I go to the member directory the profile appears with no information.
Please help urgently!
Adding a note – I am not getting the user welcome email. It is as thought the account creation is failing half way through the process.
@tripwinego go to Pages> User – is it draft? I just found another post in the forum that said to check the User page. When I looked at mine it was draft.
I published the page and now it’s working!
@yesdeerwebdesign wow, you are lucky. No, it is not a draft, I have checked that many times.
@aswingiri here are a few things I have done:
1. create a new page: /member-profile/. Ultimate Member, Settings, User page – change to /member-profile/, no luck.
2. create a new profile form, add the new form code to /user/, no luck.
For what it’s worth:
1. I tested another similar plugin (paidmembershipspro) before I decide to use Ultimate Member. But I have completely deleted all the pages and tables.
2. my website is an extra /cn/ in the URL, ie: https://mywebsite/cn/user/.
Not sure what else I can do, please help.
Hello @tripwinego
Can you try plugins/Theme conflict tests on your site? Here is an article you can follow.
@aswingiri OK, it will take some time for me to do that since I will need to clone the site first.
After I install ultimate-member, it redirects https://tripwinego.com/cn/author/username/ to https://mywebsite.com/user/username/, do you know how to fix this one?
Hi @tripwinego
You can use the following code snippet to disable the redirection to the UM Profile page when visiting the author page:
add_filter("um_get_option_filter__author_redirect","__return_false");
You can add the code to your theme/child-theme or use the Code Snippet plugin to run the code.
