Plugin Author
senols
(@senols)
Hi,
In your current setup, User quota: 500 gives each logged-in user up to 500 usage/credit units before the quota message appears. Model pricing decides how much each request costs, but if the user has no purchased credit balance, that cost is still allowed until it consumes the configured user quota.
So newly registered users being able to chat a few times is expected with User quota set to 500.
If you do not want registered users to receive any free allowance, reduce the User quota, or use role-based quotas and set the relevant role accordingly. If you want only a small trial allowance, set a smaller positive number. Also make sure the quota message buttons point to your Buy Credits page.
If users are able to continue after exceeding the 500-unit quota, please send me:
– the chatbot provider/model
– your matching pricing rule
– the quota mode and reset period
– the affected user’s role, balance, and usage from Usage > Billing
Thank you! I misunderstood ‘User quota’ as the maximum limit. Setting it to 1 perfectly solved my problem. Appreciate your help!
Hello, I would also like to ask, how can I adjust the font size of both the chatbot’s output and input text?
Plugin Author
senols
(@senols)
Hi @saminks,
You can adjust this with custom CSS.
Please add this in WordPress → Appearance → Customize → Additional CSS:
/* Chatbot output text */
.aipkit_chat_container .aipkit_chat_message-bot .aipkit_chat_bubble {
font-size: 16px !important;
line-height: 1.6;
}
/* Chatbot input text */
.aipkit_chat_container .aipkit_chat_input_field {
font-size: 16px !important;
line-height: 1.5;
}
If you also want to change the user message bubbles, use this instead:
.aipkit_chat_container .aipkit_chat_bubble {
font-size: 16px !important;
}
You can change 16px to the size you prefer.
I recommend keeping the input text at 16px or higher on mobile, because smaller input text can trigger browser zoom on iPhones.
