User Registration Actvation Method

  • Resolved dachossai

    (@dachossai)


    2 years, 9 months ago

    I created this enduser registration form using Forminator. When I chose the “Manual Approval” under “Activation method” in the user registration, the form submits with no issues. However, when I chose “default” and I submit a form, I get this error “An error occurred while processing the form. Please try again”. As the admin, I get the notification for a new submission, but the user who filled the form only sees the error. Please help….

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    2 years, 9 months ago

    Hi @dachossai,

    Seems like it requires a mobile verification on your form, so I couldn’t fully test it out. I’m not able to notice similar when tested in my side, to have a better idea, possible to share the from export, so that we could check further?

    Please check the following doc on how to export a form:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.

    You can share the export file via Google Drive, Dropbox or any cloud service in the next reply.

    Looking forward to your response.

    Kind Regards,

    Nithin

    Thread Starter dachossai

    (@dachossai)

    2 years, 9 months ago

    Thanks for the quick response Nithin, I figured it out. It was just a plugin conflict with my caching plugin. Thanks again

Viewing 2 replies - 1 through 2 (of 2 total)

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