Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jdpkr

    (@jdpkr)

    Ah! Ok I have the solution:

    1. The cause of this issue is that the existing woocommerce page cannot be changed and used with this plugin. Posts and advice suggesting this is possible are false. There are 2 settings for which form to use, one in UserRegistration and one in Woocommerce advanced settings. These need to point to the same form.

    2. To solve this issue: Go to the woocommerce settings -> Advanced, and change the “My Account Page” to the one generated by the User Registration Plugin. If that form doesn’t exist, you can create any form for this purpose, just create any page and put [user_registration_my_account] into the contents.

    I hope that this solution helps someone else who has experienced the same issue. I had initially just not used the User Registration page in the woocommerce setting Advanced section. Reasoning that my goal was to edit the existing form. However that doesn’t work with this plugin. You need to replace the old one and not use it (aka don’t use the one that woocommerce defaults to).

    • This reply was modified 5 years, 1 month ago by jdpkr.
    Thread Starter jdpkr

    (@jdpkr)

    Hmmm…. Well I have hit another snag.

    Normal users/customers can log in.

    Administrators cannot log in.

    Any ideas?

    thanks!

    Thread Starter jdpkr

    (@jdpkr)

    Well… it turns out more complicated than that.

    old existing woocommerce users can log in with the UserRegistration form…. but newly registered users cannot.

    But everyone can log into the wp-login.php address.

    So…. I can’t imagine that this plugin just doesn’t work… There seem to be a lot of people using it… There must be a setting that could be set in order for it to work.

    Saroj Shah

    (@wpeverestsupportrep)

    Hi @jdpkr

    We were unable to replicate this issue in our local environment. This issue requires proper testing for which, I request you to contact our developer team. You can contact them here: https://wpeverest.com/contact/ so that they will try to replicate the issue on your site and provide you the fix ASAP.
    Note: Add the link of this ticket.

    Regards!

Viewing 4 replies - 1 through 4 (of 4 total)

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