• Resolved sofia1124

    (@sofia1124)


    Hi,

    I have set a user restriction under allowed emails. The coupon don’t show on other user aside from the user account with the email that I set, but my issue is if the other user know the coupon code or if the coupon code was shared to other user they can still use the coupon code even I just set restriction to a specific email only.

    How can we completely restrict the use of a coupon code to specific user only?

    Regards,
    Allan

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @sofia1124,

    Firstly, the user email restriction field is provided by woocommerce and not by this plugin. Secondly, if you have set an email as a restricted email, then only that user will be able to checkout with that coupon.

    Please try doing a checkout with a different email address. Note that woocommerce displays error only on checkout.

    vazquc

    (@vazquc)

    Hello guys,
    I am having the same issue, I have set restriction by email and I tested doing the checkout with users with different email and the coupon is applied.

    Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)

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