Hi @healthysolutions4living
UM is using the user_reigster action hook after a user is registered.
I’m not sure how Subscribe2 works and we haven’t had any clients with the same issue.
Regards,
I have this additional info. Can you comment?
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Thanks for the information, Subscribe2 uses the same hook. However it may also be relying on some form data being added to the submission that is not currently on your sites form.
Usually, there are 2 options for Auto-Subscribe:
Display option on Registration Form
No
If you have disabled the GDPR compliance check there will also be a Yes option. If the setting is Yes it should all work, if the option is No it obviously won’t.
If however the third option above is selected – Display option on Registration Form you may need to add the following to your themes function.php file or a custom plugin:
global $mysubscribe2;
add_action( ‘um_after_register_fields’, array( $mysubscribe2, ‘register_form’ ) );
If that doesn’t work it may also be worth adding this in the same place:
add_action( ‘um_user_register’, array( $mysubscribe2, ‘register_post’ ) );
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Hi @healthysolutions4living
I suggest that you test that code they provided and see if this will fix the issue on your end but ensure that you’ve created a full backup before you add the code.
Let me know if you’re still encountering any issues after the changes made.
Regards,
Hi @healthysolutions4living
This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.
Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂
Regards,
