User Support Forum – closed?

[alathea9]

In searching for the solution to the issue with the menu anchors which are not working in spite of everything being set up correctly – I came across some posts in the Kadence User Forum. I was going to post there, but it says that this forum was closed some time ago.

I am running out of time (already past the deadline) as I can’t launch my new site until this issue is fixed which I need to do ASAP (can’t find this information anywhere in the Resource Hub).

Why did you close this user forum and has it been replaced with another one?

[aapc]

Hi @alathea9

Anthony here. Yes, the old Kadence Forum was retired some time ago in favor of our direct support system. It remains accessible for historical purposes but I think you’ll find that the information is quickly out dated and may not apply to our current products.

For free products, you are welcome to post here on ww.wp.xz.cn or you can access our support directly here: https://www.kadencewp.com/help-center/free-support/

Of course, our documentation is always available 24/7 here: https://www.kadencewp.com/help-center/

I hope that helps!