• Resolved chunglv0289

    (@chunglv0289)


    hello !
    i setup tidio and setup account test. now i want used tidio and used new account but wordpress and tidio save old. !

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  • Plugin Support olektidio

    (@olektidio)

    To fix it, close your Tidio panel and go to ‘Installed plugins’ section in your WordPress panel and click on ‘Clear Account Data’ next to Tidio plugin. After that, please click on ‘Tidio Chat’ from the menu on the left side of your WordPress panel and then you’ll be asked to log in to your existing account or create a new one.
    If you would like to use the same email with the new account, I would have to make it available t you, so please let me know the address.

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